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© 2013 Intuitive Design Solutions LLC. All Rights Reserved. Patents pending

Prices

All prices are quoted F.O.B. Cherry Hill NJ, unless otherwise specified.  All prices and specifications are subject to change without notice.


Terms

Net 30 Days.  Merchandise will be shipped on open account upon credit approval.  Accounts over 30 days are subject to      1½% per month (18% APR) late charge.


Quotations

Unless otherwise specified, are valid for 60 days.

Intuitive Design Solutions, LLC reserves the right to change or modify the design of any product manufactured by IDS and to substitute materials equal to or superior to that originally specified.


Warranty Information

The manufacturers of our metal apparel carts offer a limited material and workmanship warranty for carts used under normal conditions for a period of one year.

If you believe you have a warranty related issue, please contact us immediately and be prepared to send or e-mail photographs to help us document and report the issue to the manufacturer. Please refer to each item’s product page for specific warranty information.


Warranty

All Intuitive Design Solutions, LLC (IDS) carts are warranted to function properly for a period of one (1) year from the date of purchase.  IDS reserves the right to repair or replace any defective equipment due to poor workmanship.  This warranty excludes circumstances beyond our control, i.e. product abuse, failure to maintain as instructed, improper weight distribution, improper assembly or acts of God such as flood, fire, earthquake, etc.  All warranties exclude wheels and casters which are subject to warranties issued by the manufacturer.


Shipping Policy

Shipments are made FOB shipping point. The buyer is responsible for inspecting all deliveries for damages and declaring any damages on the delivery receipt while the delivery carrier is still present. If after receipt of shipment any concealed damage is discovered, it is the buyers responsibility to notify the delivering carrier, request an inspection and to file a claim with the delivering carrier. If you detect damage to any items at the time of delivery that you are not willing to accept or repair yourself, we recommend that you note the damage and clearly mark the number of items received on the delivery receipt or bill of lading, and refuse delivery of the damaged items. This puts you in a better position to fully recover the cost of replacing the damaged items. Please take the time to ensure items are received in a business like manner. IDS can assist in helping to file a freight claim, but it is the buyers responsibility to file claims with the delivery carrier and to pay for any replacement items that need to be re-ordered because of freight damage.


Return Policy

All returns must be authorized. Do not send any items back until you have called and have authorization and instructions of where and how the item should be returned. Return shipments must be pre-paid by the customer and made within 30 days of the original shipment. IDS does not give credit for shipping charges. Returned items may be subject to a 15% return charge based on the item, condition and reason for the return. Custom designed products are non-refundable.


Privacy Policy

Your privacy is important to us at Intuitive Design Solutions  (IDS). All information you provide is used only by Intuitive Design Solutions and its agents to provide the products and services explained in this solicitation. IDS will not sell, trade, lease or rent any customer information to any outside third party.

Terms & Conditions

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